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16037 Continental Blvd

Colonial Heights, VA 23834

(804)240-1241

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Careers 2017-10-20T12:00:59+00:00

Work at Furniture House Calls

Paragraph about working with FHC

Our Current Openings

Essential Duties and Responsibilities:

  • Communicate each day with Client Customers to schedule Furniture Service
  • Schedule Client Customers for Technicians to service furniture. Including Communicate customer instructions and route information to the drivers
  • Answer phones
  • Review work orders received for accuracy and allotted time for servicing.
  • Communicate daily with Technicians to ensure Customers are being serviced in a timely manner
  • Communicate with accounting department to ensure all paperwork is submitted for proper invoicing of client
  • Schedule/Data Entry
  • Create manifest each day for technicians
  • Meet with Supervisor listing all complaints, concerns or issues.
  • Keep office organized
  • Completes job tasks efficiently and accurately.
  • Takes initiative with a positive attitude and goes above and beyond.
  • Proficient in basic computer navigating
  • Ability to provide quality customer service, treating people with dignity and respect
  • Shift will be 10am to 6pm Tuesday through Saturday. (Negotiable)
  • Must be able to sit for long periods of time and work alone at times

Qualification Requirements:

  • High School Diploma or GED
  • Scheduling or related experience preferred (ability to read a map)
  • Must have excellent customer service, organizational and communication skills
  • Effective time management skills
  • Reliable transportation

Dender, LLC is an Equal Opportunity Employer. We offer employment opportunity based on job qualifications, without regard to race, color, national origin, sex, age (40 and over), veteran status, pregnancy, religion, disability, genetic information, or sexual orientation.

Job Type: Full-time

Required experience:

  • Customer service experience: 1 year

Required education:

  • High school or equivalent

APPLY NOW

 

 

Job Type: Full-time

We are seeking an In-Home Service Technician with a great attitude and the ability to help customers with their furniture repairs. This is an exciting opportunity to join the Furniture House Calls family! Apply today!

For the Service Technician, we provide the following:

-Service vehicle
-Specialized tools
-Uniform shirts and hats
-Tablet
-Route dispatched (most locations)
-Industry training
Essential Duties and Responsibilities:

  • Providing timely and quality repairs of customers’ products
  • Maintaining high-quality customer service and care
  • Providing knowledgeable and courteous repair service
  • Looking for ways to improve business performance and enhance the customer experience
  • Maintaining vehicle stock inventory within the prescribed company guidelines and standards
  • Following the vehicle maintenance schedule and keeping a clean, organized vehicle

Qualification Requirements:

  • High School Diploma or GED
  • Ability to follow directions and specific process steps to ensure quality workmanship
  • Flexibility to work variable and flexible hours, including overtime
  • Must possess and maintain a valid state driver’s license for the state in which you are applying
  • Must be at least 18 years of age
  • Ability to occasionally lift up to 100 lbs
  • Effective time management skills
  • Ability to sit for long periods of time

Furniture repair experience is a plus, however we will train.

APPLY NOW

 

 

Dender, LLC is an Equal Opportunity Employer. We offer employment opportunity based on job qualifications, without regard to race, color, national origin, sex, age (40 and over), veteran status, pregnancy, religion, disability, genetic information, or sexual orientation.